Associate Analyst - Learning Admin
Deloitte Support Services – Hyderabad
Table of Contents
Job Introduction
Make an impact that matters.
Do you enjoy learning administration? Then this may be the perfect opportunity for you! In the HRS Learning & Talent Support Services Associate Analyst role, you will provide support to the team in the delivery of an excellent level of service to the North-South Europe (NSE) firm.
The emphasis is to provide a consistently high level of customer service to deliver solutions that meet the needs of our users and HR Services objectives.
Job Summary Table
| Job Title | Associate Analyst - Learning Admin |
|---|---|
| Requisition ID | 325187 |
| Shift Timings | 2 PM to 11 PM (IST) |
| Work Model | On-site / Office-based |
| Experience | 0-1 Years |
Job Overview
The USI Supporting UK CBS HR Services team at Hyderabad supports the Deloitte organization in the UK with a wide variety of capabilities like financial reporting, HR and financial transaction processing, administrative service and helpdesk support.
Operational Excellence
You will provide high-quality first-line learning administration support, ensuring all system-related activities or updates are completed accurately within time deadlines and in line with procedural guidelines.
Collaboration
Working within Service Level and Operational Level Agreements to maintain a positive team spirit and professional image of the Practice Support Services.
Key Responsibilities
- Adding classes to the Deloitte Learning Management System (LMS).
- Processing of all scheduled reports and providing delegate lists.
- Distribution of electronic training materials and pre-work.
- Closing classes and processing post-course evaluations and feedback.
- Ensuring compliance with appropriate Data Protection legislation at all times.
- Administration of other Learning Support Services processes as required.
Skills Required
- Professional, friendly, and approachable manner with good email etiquette.
- Ability to work using own initiative and act with urgency when necessary.
- Enthusiastic learner regarding new technologies and industry trends.
- Logical approach to problem-solving and highly adaptable to change.
- Good listener with the ability to ask effective questions.
- Proficient in Microsoft Office package applications.
Eligibility Criteria
- Education: Graduate degree in any discipline.
- Experience: 0-1 years of work experience in learning administration, back-office operations, or customer service.
- Preferred: Prior experience in the Training and Development domain is a plus.
- Availability: Ability to work in the scheduled shift of 2 PM to 11 PM.
Benefits & Growth
At Deloitte, we provide a range of resources including live classrooms, team-based learning, and eLearning. Our state-of-the-art DU: The Leadership Center in India in Hyderabad is a symbol of our commitment to your growth.
We offer a broad range of benefits to help you thrive mentally, physically, and financially, fostering a culture that invites authenticity and leverages diversity.
Hiring Locations
Office Location: Hyderabad, Telangana, India
Team: HRS Learning & Talent Support Services
Functional Area: UK CBS HR Services
How to Apply
Interested candidates can apply directly through the Deloitte career portal. Ensure your resume highlights relevant administrative skills and any experience with LMS or customer service operations.
About Employer
Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities.
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We focus on education, giving, and leadership to drive positive social impact.